Book Online

image13

Thurso & Scrabster Only. (Inverness Coming Soon)

PC & Mac users

Powered by TaxiCaller. We have our 24 hour online booking system so its easy to order your taxi without calling us. Bookings go direct to our drivers.

BOOK ONLINE

First time users. When registering your mobile number online for SMS alerts, please insert the international dialling code as your input your mobile number. See video for a tutorial on how to use the online taxi booking system.

Video instructions

Google Play App

Android users can download our Taxicaller app and order your taxi while your on the move

GOOGLE PLAY

Apple Store

Apple iphone users can download our Taxicaller app and order your taxi while your on the move

APPLE STORE

Learn More

Check out the video for a demonstration on how to book your taxi using our taxicaller app

Video
image14

Costs

Every one of our vehicles is fitted with an approved calibrated meter which has been tested and sealed by The Highland Council. We don’t operate fare cards or GPS “fare calculators”. We prefer that our customers should see exactly what they are being charged, safe in the knowledge that the fare meets with the approval of our local licensing authority. We are able to offer our account customers fixed prices for regular journeys. 


Download our approved rates supplied by The Highland Council.

Highland Council Rates 2019 PDF

How are fares calculated?

Depending on the location where you travel with Highland Cabs, trip fares may be calculated upfront or immediately after rides end. Here's how these two types of fares work.

UPFRONT FARES
With upfront pricing, you know the exact cost of your trip before requesting. This fare includes (but is not limited to):
-A base rate
-Rates for estimated time and distance of the route
-The current demand for rides in the area

A booking fee and any applicable surcharges, fees, and tolls are also calculated and included.

When you request a taxi, you agree to be charged the upfront fare when the trip ends. Your fare may increase if you travel to a different destination or make extra stops along the route, or the trip takes much longer than expected.

If an upfront fare is not honored, you will either be charged the minimum fare or a fare based on the measured time and distance for your trip, including any base fare, booking fee, surcharges, tolls, and other relevant factors such as a dynamic pricing charge.

You'll always get a receipt for any trip fare.


POST-TRIP FARES
Some cities / towns do not provide upfront fares. Instead, you're charged either a minimum fare or a fare based on the time and distance for your trip's route, including a base fare, booking fee, surcharges, tolls, and other relevant factors such as dynamic pricing when demand for taxis is high in the area of the city where you're requesting a taxi. Fares may vary by location, the vehicle option you select, and other factors.  

image15